Privacy Policy
At Saudi Ease, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1Information Collection
We collect several types of information from and about users of our services, including:
- Personal Information: Name, email address, phone number, company name, and other contact details you provide when you register for our services, submit inquiries, or request information.
- Business Information: Information about your business needs, requirements, and preferences related to our services.
- Technical Information: Internet protocol (IP) address, browser type, device information, operating system, and other technology identifiers when you use our website.
- Usage Information: Information about how you use our website and services, including pages visited, time spent, and interaction data.
- Marketing Information: Your preferences in receiving marketing communications from us.
We collect this information when you:
- Fill out forms on our website
- Subscribe to our newsletter or marketing communications
- Request a quote or consultation
- Engage with our services
- Participate in surveys or feedback requests
- Interact with our website through cookies and similar technologies
2Information Use
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing and fulfilling your requests
- Communicating with you about our services, updates, and promotions
- Personalizing your experience with our services
- Analyzing usage patterns to enhance our website and services
- Protecting our rights, property, or safety, and that of our users
- Complying with legal obligations and resolving disputes
We process your personal information based on one or more of the following legal grounds:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate business interests
3Information Sharing
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
- Business Partners: Trusted partners who help us provide and improve our services.
- Legal Authorities: When required by law, court order, or governmental regulation.
- Corporate Transactions: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties. Any third parties with whom we share your information are contractually obligated to use it only for the purposes for which it was disclosed.
4Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure network architecture
- Regular security assessments
- Access controls and authentication procedures
- Staff training on data protection
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
5Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information in certain circumstances.
- Restriction: Request restriction of processing of your personal information.
- Data Portability: Request transfer of your personal information to another service provider.
- Objection: Object to processing of your personal information.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the information provided in the "Contact Information" section. We will respond to your request within the timeframe required by applicable law.
7Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
8International Data Transfers
Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country.
When we transfer your personal information to other countries, we take appropriate safeguards to ensure that your information receives an adequate level of protection, including:
- Using approved standard contractual clauses
- Ensuring third-party service providers adhere to data protection principles
- Implementing appropriate technical and organizational measures
9Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
10Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Saudi Ease
King Fahd Road, Al Olaya District
Riyadh, Saudi Arabia
Email: privacy@saudiease.com
Phone: +966 558845503
Your Privacy Matters
By using Saudi Ease's services, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy and handling your data with transparency and care.
© 2025 Saudi Ease. All rights reserved.
